Crown Auto Body
1365 Minnis Circle
Milpitas CA, 95035
408-935-0210
We work with all insurance companies and handle your claim from start to finish.
Insurance Claim Assistance in Milpitas, CA
Dealing with insurance after an accident is stressful. At Crown Auto Body, we take over the entire process—working directly with your insurance company so your vehicle is repaired properly, safely, and without shortcuts.
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1️⃣ Damage Inspection & Photo Documentation
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We perform a full vehicle inspection using industry estimating systems. Our technicians carefully disassemble affected areas to uncover hidden damage behind bumpers, panels, and trim.
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What we do:
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Measure structural alignment and panel gaps
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Identify safety system damage (sensors, airbags, wiring)
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Capture detailed high-resolution photos
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Document all labor operations and required parts
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Create an insurance-ready repair plan
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This ensures your estimate reflects the true scope of repairs, not just what’s visible.
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2️⃣ Insurance Estimate Review
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Insurance estimates often miss critical repair operations. We thoroughly review the adjuster’s estimate against:
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OEM repair procedures
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Vehicle manufacturer position statements
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California repair regulations
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Safety system requirements
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We compare every line to ensure:
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No labor is missing
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No unsafe or improper parts are listed
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All required operations are included
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If anything is incomplete, we prepare a supplement.
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3️⃣ Supplement Negotiation
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Hidden damage and safety requirements often require additional repair operations not on the original estimate.
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We handle:
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Written justification with photos
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OEM documentation & position statements
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CCC line item corrections
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Labor & part revisions
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Adjuster communication and follow-ups
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We fight for safe, proper repairs—not insurance shortcuts.
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4️⃣ Repair Authorization
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Once the insurer approves the correct repair plan:
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We order all approved parts
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Schedule repair and refinish operations
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Coordinate frame, mechanical, paint, and ADAS processes
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Assign certified technicians for each step
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No work begins until your vehicle is fully authorized and documented.
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5️⃣ Rental Coordination
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If your policy includes rental coverage, we:
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Contact your insurance provider
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Schedule rental through Enterprise or approved vendors
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Coordinate pick-up and return timing
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Keep you driving while your vehicle is repaired
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6️⃣ Final Delivery & Quality Control
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Before your vehicle is returned:
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Full post-repair diagnostic scan
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ADAS calibration and road test
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Paint finish inspection
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Panel gap & alignment verification
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Multi-point quality checklist
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Your vehicle is delivered clean, safe, and restored to pre-loss condition.


